Customer Care
GENERAL CONDITIONS OF SALE
1.SUBJECT AND PARTIES OF THE CONTRACT
1.1. The Nase’s general conditions of sale (“Distance Selling Contract” or “General Conditions”) apply to all sales of The Nase products (“Products” or “Product”) through the web site www.thenase.com. (“website”).
1.2. The language used to enter any contract of sale through this Website is English.
1.3. The sale of Products under these Distance Selling Contract is only available to consumers (“Clients” or “Client”) being natural persons acting for purposes extraneous to their trade, business, craft and profession, aged over 18.
1.4. The vendor is The Nase, a part of the Company The Nase which is registered office at ITALY MILAN
2. PRODUCTS SUBJECT TO THE CONTRACT
2.1. Information on Products (along with the relevant Product codes) and relevant prices are available on the Website. Pictures of the Products displayed on the Website may not correspond to their actual appearance; the Client shall therefore rely exclusively on the description of the Products and their characteristics as mentioned on the Website.
2.2. In no case The Nase shall be liable for errors occurred due to failure of the Client’s connection to the Website.
3 .PRICE
3.1. The prices of the Products are indicated on the Website in Euro and are inclusive of all applicable taxes and charges. Delivery costs, if required, shall be added to the price of the Products.
4. EXECUTION OF THE CONTRACT
4.1. Before submitting an order through the Website, Client shall read carefully all the instructions provided during the purchase procedure (also with regard to possible delivery charges, the right of withdrawal conditions and the privacy policy statement), along with this General Conditions.
4.2. To purchase the Products, Client must (i) include the selected Products in the “Shopping Bag” by clicking on the relevant button, (ii) fill in the order document, (iii) select the payment method, (iv) accept the General Conditions and (v) send the order proposal to The Nase through the Website.
4.3. Once the Order Confirmation is sent to the Client, the order cannot be cancelled or modified. Dispatched Products can however be returned as set out in Section 7 below.
4.4. The risk of loss of or damage to the Products shall pass to the Client when the Client (or a third party indicated by the Client and other than the carrier) has acquired the physical possession of the Products.
Privacy & Safety
1. Privacy Policy
We recommend that you read the Privacy Policy which also applies in the event that users access to www.thenase.com and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes www.thenase.com collects and uses your personal data.
2. Intellectual Property Rights
2.1. This Website is solely for private, personal and non-commercial use, and the Material on this Website is presented for information and/ or promotional purposes only.
2.2.All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of The Nase or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of The Nase and Provider as the case may be The Nase and/or Provider shall have the exclusive right to authorise or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. The Nase and/or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.
Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorised in writing by The Nase and Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.
3. Links to Other Web Sites
3.1. www.thenase.com may contain links to other web sites which are in no way connected to www.thenase.com or the Provider. The Provider does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on www.thenase.com and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. www.thenase.com provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.
3.2.This Website may contain links to other websites. The Nase has no control over such websites and will not be responsible or liable for any accessibility of third party websites or for their content.
4. Links to www.thenase.com
Please, contact the Provider if you are interested in linking the Home page of www.thenase.com and other web pages which can be publicly accessible. You are requested to contact the Provider for requesting our consent to linking www.thenase.com The Provider grants links to www.thenase.com free of charge and on a non-exclusive basis. The Provider is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to www.thenase.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis the Provider or the latter's suppliers, or when the Provider fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to www.thenase.com or to use unauthorised meta-tags without the Provider consent.
5. Disclaimers on Content
The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Italy. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by www.thenase.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of www.thenase.com is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.
Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Service. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow www.thenase.com to operate without any suspensions, interruptions or discontinuity due to updating the web site. The Provider has adopted adequate technical and organisational security measures to protect services on www.thenase.com, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of www.thenase.com, and to avoid unauthorised or unlawful access to such data and information.
6. Our Business Policy
The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to consumers "Clients” or “Client” only. "Clients” or “Client” shall mean any natural person who is acting on www.thenase.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on www.thenase.com The Provider shall be entitled to object to the processing of purchase orders from persons other than "Clients” or “Client” and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.
Payment Methods
5. PAYMENT METHOD
5.1. Payment of the price of the Products included in the order proposal and the relevant delivery charges, if any, shall be paid by the Client by credit card or by bank transfer.
5.2 The Nase accepts payments made with the following payment methods:
Visa; MasterCard; American Express and Ä°yzico
5.3. The transactions will be debited from the Client’s credit card only after:
(i) the credit card data has been verified;
(ii) the authorization to debit the card has been received from the issuer of the card used by the Client, and
(iii) the availability of the Products has been confirmed by The Nase.
5.4. The Nase also accepts payments made by bank transfer to the following IBAN code: TR(*). All costs and expenses (including bank charges) associated with the bank transfer applied, as the case may be, to the Client by the bank, shall be borne by the Client. Payment shall be due within and not later than 7 (seven) working days from the date of the Order Confirmation.
5.5. In the event that, for any reason, it is impossible to debit the amount due by the Client (or to have the cleared funds received on The Nase's bank account, in case of bank transfer) within the due deadline, the contract will not be executed and the order will be cancelled.
